Return & Shipping Policy
Smoochie Baby is pleased to offer free standard shipping anywhere in the continental U.S.A. on orders over $100.
Shipping Rates for orders under $100 are as follows:
- Standard Flat Rate Shipping – $10 (3-5 days)
- Express Shipping – $25 (2-3 days)
- Next Day Shipping – $35
Local pickup service is available for anyone who wants to pick up their order at our Brooklyn store. If you are interested in this service, please select this option at checkout.
*Please note oversized or bulkier items may be subject to an additional overweight handling surcharge to cover the extra shipping fees. If applicable, these charges will be noted in the product description section on the individual product page. Some larger items are available to be drop shipped directly to you from our manufacturers. If this is the case, this will be noted in the product description page.
All orders are shipped via UPS standard service (3-5 days) unless otherwise requested. Smoochie Baby ships anywhere within the continental USA and Canada. We are unable to ship to Hawaii, Alaska or PO Boxes; please provide a valid street address for delivery. Canadian customers are responsible for all duties and taxes levied by Canada Customs. Unfortunately we do not ship outside of North America at this time.
Orders are processed Monday through Friday. Most in-stock items ship within 24 hours of ordering; however, some orders may take up to 48 hours to process before your package is shipped. Orders are not processed or shipped on weekends or holidays. Shipping times may vary due to availability of merchandise. Please note that occasionally items may be temporarily out of stock or back-ordered. You will be alerted in either instance and will be provided an approximate date of shipment. Rest assured any shipping delay will be communicated to you at the time of your order. Should any other unforeseen delay occur, you will be notified within 10 days of placing your order.
Return Policy
We offer exchange or store credit within 30 days of purchase on all regular priced items. *Returns are limited to one free shipping label per order. Items that are marked down are final sale. Final Sale items cannot be returned.